Running a Call with a Marine One Pilot with LtCol John Ballenger - Part 1

This episode features Lieutenant Colonel John Ballenger, a former Marine One pilot, who shares insights from his military career and how they apply to the trades. He discusses the importance of exceptional customer service, using a personal experience with an HVAC tech as an example. The conversation also covers the SkillBridge program, which helps military personnel transition into civilian careers like the trades. Listeners will learn how to apply military principles of advancement and…