This episode features Cora Whale, who is back for her third appearance to share her expertise on maintenance calls. Learn how to value, run, perform, and win on maintenance calls, especially for HVAC technicians. The hosts emphasize that excellence is a habit, not a one-time act, and apply this to mastering maintenance calls. Discover how to achieve a high conversion rate on maintenance calls, similar to demand calls, to secure your income and client base.