Developing Smart Routines and Habits To Close More Deals with Jerry Isenhour
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
Jerry Isenhour is a recognized expert in the field of retail and service businesses. He is a leading name in the chimney and venting industry and has been involved in it since his initial entry into the ownership and management of his first business venture. He is also the author of Where Did The Profit Go? and Chaos to Reinvention: How to Turn Chaos into Clarity.
In this episode, we talked about client interactions, business habits, customer experiences...
Show notes
Introducing Jerry Isenhour. [0:55]
Nate and Brian discuss the quote of the week. [1:17]
Highlighting the selected review of the week. [11:05]
How Jerry transitioned from business owner to sales coach. [14:27]
Finding options to buy yourself out of challenging situations. [17:14]
Why you should start taking personal responsibility for business failures. [23:49]
Effective communication strategies for better business offers. [26:15]
Training service technicians to observe customers more. [28:51]
Active listening, clear agendas and delivering five-star services. [30:09]
Setting an agenda that reflects customer needs for excellent experiences. [32:25]
The power of observation in enhancing client relationships. [41:45]
Diligent tracking, measuring, and SOPs for increasing net profit. [46:36]
Implementing lean principles to eliminate waste in business operations. [55:11]
How to develop consistent routines and habits to achieve professional goals. [57:47]
Evaluating the costs of not making necessary changes in life. [59:16]
Following a 12-step program to overcome challenges. [1:03:26]
Resources And People Mentioned:
Facebook: Waste No Day!
YouTube: WASTE NO DAY
Chaos to Reinvention by Jerry Isenhour