Kathryn Howard - Embrace Your Value to Elevate Your Career in the Trades!
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Kathryn Howard has worked in call centers, served as an HVAC service manager, and gained experience in the field with sales. Earlier this year of 2024, she took over Lee's Air, Plumbing, Heating, & Roofing, leading the company to extraordinary growth. She believes that, regardless of gender, race or country of origin, that anyone can succeed in the trades.
In this episode, we talked about self-worth, team recognition, women in the trades, HVAC innovation...
Show notes
Introducing Katherine Howard. [1:08]
Nate and Brian discuss the quote of the week. [1:40]
Highlighting the review of the week. [17:49]
Kathryn's journey back to the trades. [19:33]
Unexpected beginnings in call centers from Armenia. [24:27]
The foundation of knowing your worth. [29:36]
Shifting technician traditional mindsets. [32:41]
Embracing technological change in the HVAC space. [36:55]
Adapting to market needs and valuing technicians. [44:13]
Prioritizing self-value in the face of doubt. [56:51]
Raising prices smartly and market perception. [1:00:41]
How to navigate competition with low-cost alternatives. [1:04:16]
High standards and expectations for high performance. [1:16:39]
How to get more information about Kathryn. [1:20:54]
Kathryn shares a story about borrowing belief for growth. [1:22:32]
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