How to Sell $4 Million/year on Maintenance Calls With Amy Cottrill
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In this episode of the Waste No Day podcast, we chat with Amy Cottrill, an amazing HVAC technician who made a big switch from social work to find great success in the home services industry. Amy combines sharp sales skills with a real passion for helping clients. Her story shows how teamwork, mentorship, and building real relationships can boost both personal and professional growth. Tune in as we dive into her techniques, insights, and the powerful impact of camaraderie in the trades.
Show notes
Introducing Amy Cottrill. [01:02]
Nate and Brian discuss the quote of the week. [01:34]
Highlighting the review of the week. [14:19]
Amy’s career transition from social work to sales. [18:01]
Maintenance and education in the HVAC industry. [22:46]
HVAC maintenance perspectives and client expectations. [27:37]
Providing excellent customer service through active listening and empathy. [35:39]
The importance of personal interaction and ethical service in the trades. [40:13]
Overcoming fear of failure in business by accepting mistakes. [46:58]
Leadership, mentorship, and goal-setting in the trades industry. [53:34]
Presenting three HVAC solutions to clients in a clear and persuasive manner. [58:02]
How to handle objections when selling home comfort solutions. [1:04:32]
Finding mentors and accountability in a technical field. [1:10:03]
How to get more information about Amy. [1:12:29]
Amy’s most important piece of advice to home service business owners. [1:16:08]
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