How Phil Filaski Is Pacing $20 Million in Sales This Year!
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Phil Filaski is a Sales Supervisor at Lee's Air, Plumbing, Heating, & Roofing, where he has achieved remarkable success, surpassing $15 million in sales this year with an average of $26,000 per sale and a 58% close rate. With over 20 years of technical experience, Phillip combines deep industry knowledge with a consultative sales approach, focusing on listening to customers and addressing objections with confidence. He emphasizes the importance of mindset, discipline, and self-confidence in achieving high performance, both personally and within his team.
In this episode, we talked about sales, communication, addressing objections...
Show notes
Introducing Phil Filaski. [2:29]
Nate and Brian discuss the quote of the week. [3:13]
Highlighting the review of the week. [11:00]
Phil talks about getting started in sales and HVAC. [17:23]
The role of self-belief and personal motivations in excelling. [24:54]
How Philip built a team of successful technicians. [26:56]
A detailed approach to conducting tune-ups. [30:45]
Create urgency without high-pressure tactics. [34:50]
The best way to handle a customer’s financial hesitation due to recent expenses. [35:36]
Bundling services and add-ons. [45:36]
Avoiding overcomplication in sales. [50:45]
The value of being direct in communication. [56:40]
The challenge of culturally-driven financial decisions. [1:01:55]
Dealing with price resistance. [1:10:04]
Role-playing scenarios with difficult customers. [1:27:38]
Managing customer expectations and control. [1:35:37]
How to get more information about Phil. [1:22:26]
Phil’s most important piece of advice to home service business owners. [1:23:01]
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Tom Howard